ICOA provides custom integrated voice solutions to your IT environment. We’ve successfully integrated flight information, traffic information, product marketing and advertising, education information, human resources processing and more to customer facing voice portals. If you are looking for ways to take your business to the next level by further automating and cutting costs, ICOA has the right team for you.

Please give us a call at 1-800-916-ICOA (1-800-916-4262) and let us provide you with a quote for your custom voice portal solution.

Available solutions include: Custom voice recognition, push-button response logic, web site click to dial, auto-attendant, message broadcast and more!

° Project Scoping and Management
° Solution Architecture
° Call Flow, Grammar, Voice, and Web Design
° Java, .NET, J2ME and Windows Mobile C# Development
° Systems Integration
° Installation and Deployment
° Application Hosting and Production Management
° Tuning and Usability Testing

You can take advantage of ICOA’s expertise in custom voice solutions. Our professional services staff is available to help you architect, implement, deliver and manage the solutions that you and your customers need.

ICOA can provide the professional services you require to either create an end-to-end custom solution or to provide specific skills to augment your internal development teams.

The range of professional and implementation services currently available includes:

ICOA has broad experience in the field with a wide range of customers, solutions and technical environments including the telecommunications, transportation management, promotional marketing as well as other industries. By working closely with ICOA from the beginning, you’ll be assured that you’ll end up with a solution that not only meets your exact business and technical requirements, but is also extremely cost-effective and quickly deployed.

Founded in 1995, ICOA is committed to the long-term success of its partners and customers by providing outstanding support and services, timely product introductions and enhancements for voice and mobile applications.

ICOA’s key drivers in the voice applications development market include significant cost reductions, improved customer service, the creation of new revenue sources, facilitating commerce and the shift to open, standards-based solutions.

ICOA has established strategic relationships with key technology partners throughout the voice solutions market including hosting and technology providers. Together with its technology and channel partners, ICOA offers a total solution by providing products, solutions, consulting service and system integration services.